If you are based in Australia or New Zealand and have purchased through an authorised reseller, please reach out original place of purchase for information on returns.
For our approved international trade customers who are purchasing directly from Bankston, our return policy allows change of mind returns within 90 days of purchase, as well as standard warranty return. For change of mind returns, returned items must be in their original condition, with no damage to the product or packaging. For detailed information, please refer to our International Returns Policy.
To place a return online, please submit a returns request (select returns from the dropdown) here Returns Form.