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  1. Bankston
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Bankston

Product Care & Maintenance

  • Will your hardware work with EU and UK doors?
  • Does Bankston offer spindle adaptors?
  • What are Bankston’s standard spindle sizes?
  • Can I fit your door handles to a pre-existing hole?
  • Are your products fire tested?
  • What type of door can Bankston door furniture be installed on?
See all 11 articles

Warranty

  • What are your warranty terms and conditions?

Shipping

  • How will International orders be shipped and tracked?
  • Where do International orders ship from?
  • How long will it take for my YSG The Streaks order to arrive?
  • Do you offer free shipping?
  • What are your shipping costs?
  • Can I track my order?
See all 9 articles

Returns

  • What is your refund policy?
  • How do I initiate a return or exchange for a product?
  • How long does it take to process refunds once initiated?
  • What is your return policy?

Trade Account

  • I am in the EU; can I purchase directly through Bankston?
  • Who is Southern Design Group?
  • I am in Australia/New Zealand - Can I purchase directly through Bankston?
  • Are your products on display in the US?
  • Where can I buy your products in the USA?
  • Tell me about Bankston
See all 18 articles

Sustainability

  • How to Responsibly Dispose of Bankston Packaging
  • Are your products/services environmentally friendly or sustainable?
  • Is your packaging environmentally friendly?

Bankston

  • Chat Need help quickly? Our Bankston bot is available 24/7.
  • Email Have a question or need support? Fill out our enquiry form.
  • Call +61 (08) 8362 1133 +64 (06) 359 0008

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