All FAQs

Are your products/services environmentally friendly or sustainable?
Does Bankston offer spindle adaptors?
What are Bankston’s standard spindle sizes?
Can I fit your door handles to a pre-existing hole?
Are your products fire tested?
What type of door can Bankston door furniture be installed on?
Do you make custom products to order?
Do your products meet disability access requirements?
Who is Southern Design Group?
Is your packaging environmentally friendly?
I am in Australia/New Zealand - Can I purchase directly through Bankston?
Are your products on display in the US?
Where can I buy your products in the USA?
Tell me about Bankston
Can your products be customised to suit different keyhole types?
What is your privacy policy?
How can I contact customer service?
What payment methods do you accept?
How do I track my order?
How can I obtain a copy of an invoice/credit memo/statement?