Bankston

• Will I be charged VAT for EU and UK orders?
• I am in the EU; can I purchase directly through Bankston?
• I am in the UK; can I purchase directly through Bankston?
• Which countries do you ship to in the EU & UK?

• Can Bankston pull handles be fitted on glass doors?
• Can Bankston pull handles be fitted on one side of the door only?

• What are your warranty terms and conditions?

• How will International orders be shipped and tracked?
• Where do International orders ship from?
• How long will it take for my YSG The Streaks order to arrive?
• Do you offer free shipping?
• What are your shipping costs?
• Can I track my order?

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• What is your refund policy?
• How do I initiate a return or exchange for a product?
• How long does it take to process refunds once initiated?
• What is your return policy?

• Can I order as a member of the public?
• Can I share pricing with clients or colleagues?
• Do I need an account to see pricing or order online?
• What are the benefits of applying for a trade account?
• I am in the USA; can I purchase directly through Bankston?

• Will your hardware work with EU and UK doors?
• Are your products/services environmentally friendly or sustainable?
• Does Bankston offer spindle adaptors?
• What are Bankston’s standard spindle sizes?
• Can I fit your door handles to a pre-existing hole?
• Are your products fire tested?

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